At Motion Optics, we aim to get your order to you as quickly and safely as possible.
Processing Time
All orders are processed within 24 hours of being placed. Once your order has been prepared, it will be dispatched for delivery.
Orders placed on weekends or public holidays will be processed on the next working day.
Delivery Time
🇬🇧 United Kingdom
- Free Tracked Shipping
- Estimated delivery: 3 working days
You'll receive a tracking confirmation email once your order has been dispatched so you can follow your delivery every step of the way.
Order Tracking
As soon as your order ships, we'll send you a confirmation email containing your tracking information.
If you haven't received your tracking details within 24 hours of placing your order, please contact our support team.
Delivery Information
Please ensure your shipping address is entered correctly before completing your order.
Motion Optics cannot be held responsible for delays caused by incorrect shipping information provided at checkout.
Lost or Delayed Orders
While the vast majority of deliveries arrive on time, delays can occasionally occur due to courier services or busy periods.
If your order has not arrived within the expected timeframe, please contact us and we'll be happy to investigate with the courier.
Need Help?
If you have any questions regarding your order or delivery, please get in touch with our support team.
Email: motionopticshelp@gmail.com
We aim to respond to all enquiries within 24 hours.